Terms and Conditions
Disputes and Legal Jurisdiction
•Any dispute or claim arising from or in connection with this website will be interpreted according to the laws of Saudi Arabia.
•Saudi Arabia is our country of residence.
•Any disputes or claims related to this website will also be subject to the laws of the United Arab Emirates, depending on the jurisdiction specified.
User Eligibility
•Minors under the age of 18 are prohibited from registering as users of this website or conducting transactions.
Payment Security
•If you make a payment for our products or services via our website, the details you provide will be sent directly to our payment provider through a secure connection.
•Cardholders are advised to retain a copy of transaction records, merchant policies, and rules.
•Online payments are accepted via Visa and MasterCard in Saudi Riyals, UAE Dirhams, or any other mutually agreed currency.
Account Responsibility
•Users are responsible for maintaining the confidentiality of their accounts.
Policy Updates
•Website policies, terms, and conditions may be updated from time to time to meet requirements and standards. Customers are encouraged to review these sections frequently to stay informed. Updates will be effective on the day they are posted.
Merchant Rights
•Al-Mond Elite Company Ltd. reserves the right to refuse service, remove or edit content, or cancel orders at its sole discretion. Receipts, tracking details, and order information will be sent via email.
Contact Information
•Company Name: Awael Al Nukhba Ltd.
•Commercial Registration Number: 4030373002
•Address: İbrahim Al Marsi S , Al Wahah Dist. 23354, Jeddah, Saudi Arabia
•Email: [email protected]
•Phone: 0502245246
Payment
•The account details entered during the purchase process are encrypted using SSL and accessible only to you and the payment service provider. No one else can view or store your information.
•For credit card purchases, the amount will be charged once the goods leave Al-Mond Elite Company Ltd.’s facilities.
•Payments are accepted via Visa and MasterCard globally.
•In certain regions, alternative payment methods such as Cash on Delivery (COD) and Payfort are available.
Shipping
•Al-Mond Elite Company Ltd. will attempt to ship all goods within two business days unless otherwise stated.
•Delivery times range from 3-5 business days for in-stock items. Extended delivery times for specific products will be noted in their descriptions.
•The company is not responsible for any loss, damage, cost, or expense caused by shipping or delivery delays.
Returns
•Items purchased can be returned within 10 days of delivery if accompanied by the original receipt, in new condition, and in their original packaging.
•Pre-approval for returns must be obtained by emailing [email protected].
•Return shipping costs are not covered, and actual shipping costs are non-refundable.
•Claims for defective or damaged items must be made within five days of delivery. After this period, claims will be subject to the seller’s warranty policies.
Restocking Fees
•Electronic products and lighting items may incur restocking fees ranging from 25% to 50%, plus any shipping charges incurred.
Order Cancellations
•Orders canceled after 24 hours may incur a cancellation and restocking fee of 25% to 50%, plus any shipping fees incurred.
User Guarantees
By placing an order, you confirm that:
•You are over 18 years old.
•The information you provide is accurate, complete, and truthful.
•You have the authority to make the order.
Disclaimer
You expressly agree that your use of this website is at your sole risk. This site is provided “as is” and “as available.” Al-Mond Elite Company Ltd. makes no express or implied warranties regarding the website’s operation or the information, content, materials, or products included on it.
